Robotic process automation (RPA) is defined as the use of software with artificial intelligence (AI) and machine learning capabilities to handle high-volume, repeatable tasks that previously required a human to perform. The process of RPA leads to increased productivity and therefore more effective process management.

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“Mimics Human Actions”

  • Used for rules-based processes, such as invoice processing exceptions
  • Addresses priority business problems driven by process breakage
  • Systems that completely replicate human interactions

Overview of RPA Infrastructure

1) the detailed instructions for robots to perform and “publish” them to the robot controller repository 2 Central Control room 2) The Control Room is used to assign jobs to robots and to monitor their activities 3 Robot 3 Each Robot is located on an organisation environment – which may be

2) The Control Room is used to assign jobs to robots and to monitor their activities 3 Robot 3 Each Robot is located on an organisation environment – which may be

3 ) Robot 3 Each Robot is located on an organisation environment – which may be virtualised or physical (i.e., desktop computer) – where it interacts directly with business applications

4) Business Users 4 Business Users submit request to the robot to perform the various tasks. Users can review successful tasks performed

5) Applications 5 Robots are capable of interacting with a wide range of Applications

AAEAAQAAAAAAAAOdAAAAJDMwYjdmZWI2LWVjY2UtNGZjMi1iMGEwLTMwZWQxYjUwOTJhZQRPA Benefits

  • Internal Control –  Avoiding human fraud, easily performed Control and Compliance checks
  • Scalability –  Capacity can be increased – without long build-up phase
  • Short Payback Period –  RPA implementation costs are paid off in < 12 months
  • 24/7 Operations Non-stop performance – no queues at peak
  • Cost Reduction Cost reduction net 30% – 60% per automated process
  • Speed Increase Turn-around-time decrease (up to 80%)
  • Quality Increase quality by avoiding human errors and focusing on exceptions

RPA has a place in any organisation and its exciting to see this power system taking any business into overdrive.

Further details of RPA can be seen at:

www.deloittedigital.co.za

(All imagery, text and details contained in article remain the property and copyright of the its rightful and respective owners – all rights reserved)

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